Privacy Policy
Last Updated: 22 September 2025
FiltraCore Asia Pte. Ltd. (“FiltraCore Asia”, “we”, “us”, “our”) values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Scope
This policy applies to all personal data we collect in Singapore and across the Asia–Oceania region where we operate or provide services. It is designed to comply with the Singapore Personal Data Protection Act 2012 (PDPA) and aligns with general Asia-Pacific privacy principles.
2. Information We Collect
We may collect and process the following types of personal data:
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Information you provide directly: name, company, job title, email address, phone number, postal address, enquiry details, and any files or documents you submit.
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Usage data: IP address, browser type, operating system, pages visited, date/time of visits, and approximate location (city/country level).
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Cookies and tracking technologies: see our Cookie Policy below for details.
We do not intentionally collect sensitive personal data or data about children under 16. Please do not submit such information.
3. How We Use Your Information
We may use your personal data to:
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Provide and operate our website and related services.
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Respond to enquiries, fulfil orders, and manage customer relationships.
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Improve our website, products, and services, including security and performance.
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Send you updates, marketing materials, or newsletters only if you have consented or as otherwise permitted by law.
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Comply with legal and regulatory obligations or respond to lawful requests from authorities.
4. Sharing Your Information
We will never sell your personal data. We may disclose your information only to:
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Service providers and business partners who support our operations (e.g., hosting, logistics, marketing) under confidentiality obligations.
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Legal and regulatory authorities where required to comply with laws or protect our rights and safety.
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Potential acquirers or investors as part of a corporate transaction, provided appropriate safeguards are in place.
Any transfer of personal data outside Singapore will be done in accordance with the PDPA’s transfer requirements, ensuring comparable protection standards.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After the retention period, we will securely delete or anonymise the data.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Your Rights
Under the PDPA and applicable Asia‑Pacific privacy laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw your consent for us to use or disclose your personal data, subject to legal or contractual restrictions.
To exercise these rights or make an enquiry, contact us at sales@filtracoreasia.com. We will respond within a reasonable time as required by law.
8. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing any personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date. Significant changes will be highlighted or communicated where legally required.
10. Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
FiltraCore Asia Pte. Ltd.
Email: sales@filtracoreasia.com
Registered Address: 51 Bukit Batok Crescent, Unity Centre #08-12, Singapore 658077
Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic. Types of Cookies We Use – Essential Cookies: Required for basic site functionality and security. These cannot be disabled. – Analytics Cookies: Help us understand how visitors interact with our site so we can improve performance. – Preference Cookies: Remember your choices such as language or region.
You can manage or disable cookies through your browser settings. Blocking some cookies may affect site functionality.
Effective Date: 22 September 2025